VI3.Blueprint Project Charter

VERSION 3 Published

Created on: Mar 5, 2009 1:39 AM by Steve Chambers - Last Modified:  Mar 5, 2009 6:34 AM by Steve Chambers

Introduction

A project manager who understands the complexity of a virtualization project is worth their weight in gold. What are the tasks? Where are the resources? What are the stages? How long will it take? Who provides the authority for the project to happen?

 

It is perhaps this last question, of authority, which demands a well crafted Project Charter. This document outlines a project charter document in the PMP format for the VI3 Deployment.

 

Intended Audience

Project Managers, VMware Certified Professionals (VCP) and VMware Architects (VCDX), and the management and finance teams who will support and fund the virtualization project.

 

Project Management Office (PMO) teams, especially certified project managers such as Project Manager Professional (PMP) or Prince2 professionals, will find this document as a good start to providing their own Charter (if using PMP) or Project Initiation Document (PID) - if using Prince2).

 

Outline

 

  • Requirements that satisfy customer, sponsor, and other stakeholder needs, wants and expectations

  • Business needs, high-level project description, or product requirements that the project is undertaken to address

  • Project purpose or justification

  • Assigned Project Manager and authority level

  • Summary milestone schedule

  • Stakeholder influences

  • Functional organizations and their participation

  • Organizational, environmental and external assumptions

  • Organizational, environmental and external constraints

  • Business case justifying the project, including return on investment

  • Summary budget

 

VI3 Project Charter

 

project_charter.png

 

1. Requirements

 

to satisfy customer, sponsor, and other stakeholder needs, wants and expectations

 

This project must meet the following requirements:

 

Stakeholder

Requirement

Senior Management (Sponsor)

Successfully deliver the benefits from the business case in the time allowed

Senior Management (Supplier)

Use the resources allocated without placing more demands upon them, and deliver the training to the staff

Senior Management (Customer)

Migrate the workloads without impacting service, and provide the improved servers (faster delivery, lower cost) as promised

Design Authority

Execute the program according to the company design framework

Head of Security

Ensure that IT Security are involved to ensure compliance

Head of Operations

Ensure that VI3 is operationally sound and that shift staff can manage without escalation

Head of IT Networks

Do not introduce any problems to the network!

Head of IT Storage

Do not cause "storage blackouts" and make sure to interface with the ITSM team

Head of Service Delivery

Ensure that VI3 is Service Compliant across all areas

Head of PMO

Use the project delivery framework with PMO's assistance

 

2. Business needs

 

high-level project description, or product requirements that the project is undertaken to address pull out bullets from business case

  • Reduce capital and operational costs within twelve months

  • Solve datacenter space issue

  • Stop over-deploying and under-utilizing servers

  • Mitigate risk of "out of support" servers

  • Increase server utilization and reduce waste

  • Increase IT project delivery and throughput of change

  • increase team collaboration and unlock delivery efficiences

 

In summary, we need to reduce costs and increase productivity within twelve months.

 

3. Purpose

 

Summary of business case justification

 

  • The benefit in capital cost avoidance of virtualizing is $3M

  • The benefit in operational efficiences will avoid missed revenue and delayed orders adding up to $25M in Q1

 

4. Assigned Project Manager

 

and authority level

 

The assigned project manager is Jayne Doe, PMP (Project Management Professional), from the Project Management Office (PMO). Jayne has capital budget authority for the project and will spend her budget through the procurement process. Jayne has management support for access to resources to deliver the project. Jayne reports into Mrs Big, Chief Information Office (CIO), who is also the Executive Sponsor of this project.

 

5. Summary Milestone Schedule

 

These are the major steps of the blueprint

 

This schedule will be update when the VI3.Blueprint is more complete

 

Milestones

Stage

1. VI3 Business Case signed off

Inititating

2. VI3 Proof of Concept signed off

Initiating

2. VI3 Project Charter signed off; authority to proceed to Design and Plan

Initiating

3. VI3 Design Stage Plan signed off

Designing

4. VI3 Technical and Service Workshops completed

Designing

5. VI3 Technical and Service Design Documents signed off; authority to proceed to Implementation

Designing

6 VI3 Architecture and Build Guides complete

Implementation

7. VI3 Solution Built

Implementation

8. VI3 Integration Complete

Implementation

9. VI3 Testing Complete; authority to proceed to Live Operations

Implementation

10. Live Operations; authority to close project

Operations

 

6. Stakeholder influences

 

RACI Diagram

 

A RACI Diagram is a simple tool to show all the stakeholders and their relationship to the key milestones of the project.

 

 

RACI is an acronym for:

 

  • Responsible - who will be tasked to complete the work

  • Accountable - who will approve / sign off the work - ie. the ones to whom Responsible is Accountable to.

  • Consulted - persons whos opinion is sought, two-way communication

  • Informed - persons who are notified, one-way communication

 

 

Key Activity

Project Manager

Sponsor

Supplier

Customer

Operations

SMEs

1. Business Case signed off

R

A

C

C

C

I

2. Proof of Concept signed off

R

A

C

C

C

C

2. Project Charter signed off; authority to proceed to Design and Plan

R

A

C

C

I

I

3. Design Stage Plan signed off

R

A

C

C

C

C

4. VI3 Technical and Service Workshops completed

A

I

C

C

R

R

5. VI3 Technical and Service Design Documents signed off; authority to proceed to Implementation

A

I

C

C

R

R

6 VI3 Architecture and Build Guides complete

A

I

C

I

I

R

7. VI3 Solution Built

A

I

C

I

I

R

8. VI3 Integration Complete

A

I

C

R

R

R

9. VI3 Testing Complete; authority to proceed to Live Operations

R

I

I

R

C

R

10. Live Operations; authority to close project

R

A

C

C

C

C

 

7. Functional organizations and their participation

 

end-user (sales and finance), datacenter, IT

 

The direct end-user and customer for the VI3 solution are the sales and finance organizations, with their CRM and ERP applications respectively.

 

The indirect organizations affected by VI3 are:

 

  1. IT Operations, as they must operate a new technology implementation using the majority of their existing tools but with some new features.

  2. Other subject matter expert technology areas such as Networks and Storage, where VI3 integrates with their products in a different way than existing technology. These integration points are handled by the Workshops in the Design stage of the VI3.Blueprint - please see the list of workshops for the list of organizations affected.

 

8. Organizational, environmental and external assumptions

 

what we can virtualize, vendor suitability

 

There are assumptions at this point that VI3 will work and will deliver the benefits. This assumption is reasonable given the maturity of the solution and the roll call of other organizations who have successfully benefited from virtualization, many of whom are just like our organization. If they can do it, why can't we?

 

That is the other assumption: that we can execute on VI3, like other organizations. This relies on our ability, across functional teams, to adapt some of our processes to benefit from VI3.

 

We also assume that our workloads can be virtualized, although the Proof of Concept activity will confirm this at an early stage.

 

We are also assuming that there will be no major problems with either technology or service integrations, but that we do need to spend effort in each area to ensure we have a realistic chance of succeeding: this is why we have prepared workshops in each discipline before committing to a design and then an implementation.

 

9. Organizational, environmental and external constraints

 

what known, not predicted or expected, constraints exist today to impact the project

 

The matrix organization of this project, where resources are pulled from other teams, means that there is a resource constraint from the start of the project which can only be alleviated by line managers releasing their resources on time.

 

To manage this constraint, we have prepared the VI3.Blueprint to allow managers to see what resources they need to release and when.

 

10. Business case justifying the project, including return on investment

 

See VI3.Blueprint Business Case and VI3.Blueprint Financial Justification for detail.

 

11. Summary budget

 

Costs including the Budget estimate. Costs are detailed in VI3 Financial Justification and Bill of Materials.

 

The main costs are:

 

  • Hardware - $x

  • Sofware - $x

  • Consulting partner - $x

  • Disposable of old hardware - $x

 

Resources

 

Authors

Steve Chambers, Senior Architect at VMware

vmware.gif

VMware (NYSE: VMW) is the global leader in virtualization solutions from the desktop to the datacenter. Customers of all sizes rely on VMware to reduce capital and operating expenses, ensure business continuity, strengthen security and go green. With 2008 revenues of $1.9 billion, more than 130,000 customers and more than 22,000 partners, VMware is one of the fastest-growing public software companies. Headquartered in Palo Alto, California, VMware is majority-owned by EMC Corporation (NYSE: EMC). For more information, visit www.vmware.com.

 

How you can help

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Private message or email Steve Chambers

 

Disclaimer

You use this proven practice at your discretion. VMware and the author do not guarantee any results from the use of this proven practice. This proven practice is provided on an as-is basis and is for demonstration purposes only.

 

Document Status

This document is currently under development by members of the VIOPS community.

 

 

 

 

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