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Please join me in congratulating Desmond Chan as the new expert highlighted on the VIOPS front page.

 

Desmond was one of the original moderators of VIOPS and has been a strong supporter within the VMware technical community. He has been a leading contributor to VIOPS by authoring five top quality proven practices. Here are two examples of his latest work.

 

 

Great work, Desmond, keep it coming!

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Warren Wu writes over on the VMware Security Blog:

 

With the general availability of VMware vSphere 4 a few weeks ago, I just wanted to highlight for the security community that VMware vShield Zones is also part of that release and now generally available!

 

vShield Zones is a new product for VMware and one of the newest members of the vSphere 4 product family, based on technology from our acquisition of Blue Lane Technologies. We had a lot of interest from customers around vShield Zones and had over 200 customers around the world registered for our recent private beta. It is part of the vSphere package starting with the Advanced Edition and above.

 

VMware vShield Zones 1.0 offers the following key features and benefits for vSphere 4 environments:

 

Central Management of Logical Zone Boundaries and Segmentation

 

  • Leverage existing virtual infrastructure containers – hosts, virtual switches, VLANs – as logical trust or organizational zones

  • Define policies to bridge, firewall, or isolate network traffic between zone boundaries

  • Manage and deploy policies across entire VMware vCenter Server deployment

  • Integrate with VMware vCenter Server and automatically deploy on existing virtual networks

  • Scan and discover existing applications running on virtual machines to identify application protocol

 

Network Enforcement and Flow Monitoring

  • Classify traffic by network or application protocol (e.g. HTTP, RDP, SNMP)

  • Performantly filter traffic with stateful packet inspection (SPI)

  • Track dynamic port connections for protocols such as FTP

  • Track network connections across VMware VMotion migration events.

  • Easily convert observed network flows into precise network enforcement rules.

  • Monitor both allowed and disallowed activity

 

Management and Reporting

  • Access the Web-based vShield Manager interface remotely from any Web browser

  • Configure administrators to be common with VMware vCenter Server or distinct for separation of duties and roles

  • View activity hierarchically at individual virtual machine or aggregate levels and generate graphical or tabular reports

  • Retain log data for archival and compliance purposes

  • Export events and data using syslog format

 

More information about vShield Zones can be found at the product page here: http://www.vmware.com/products/vshield-zones/ <http://www.vmware.com/products/vshield-zones/>

vShield Zones 1.0 is downloadable as part of the VMware vSphere evaluation at: https://www.vmware.com/tryvmware/index.php?p=vsphere&lp=1 <https://www.vmware.com/tryvmware/index.php?p=vsphere&lp=1>

Documentation and release notes about vShield Zones 1.0 can be found at: http://www.vmware.com/support/pubs/vsz_pubs.html <http://www.vmware.com/support/pubs/vsz_pubs.html>

 

 

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VMware is exhibiting at the Wireless Enterprise Symposium (WES), RIM’s big user conference, for the first time this year. If you’re attending come by our booth, no. 603 – we’ll have demos and technical papers available with information about virtualizing enterprise messaging apps (specifically Exchange and BlackBerry Enterprise Server). Also on hand will be two of the VMware IT team responsible for administering VMware’s own virtualized BES environment - so bring your questions about virtualizing BES and see if you can stump them.

We also have a demo session on Wednesday, May 6th at 3:00 p.m. in the Demo Theater. We’re planning two demos: Exchange on VMware, and the new VMware Fault Tolerance feature being used to ensure email availability for a BlackBerry that belongs to a Very Important Person.

WES is happening in Orlando FL from May 5-7. You can learn more about WES and register for it here: http://www.attendwes.com/

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Managing logs - VC, ESX, Guest - is a challenge that you have to address if you are be classed as a high performing center of excellence for VMware Infrastructure.

 

There are many methods and tools on the subject, but there are many folks who don't have a good grasp of the topic and some who don't think it's important: it is important! It's a core competency of running VMware Infrastructure.

 

I couldn't find a good, central resource on this topic and there are some folks out there in the vExpert community who are already thinking about this (Texiwill and Roger Lund for starters). So I have kicked off with a new community on VIOPS to focus these discussions around:

 

1. What are the requirements for log management?

2. What logs should be collected?

3. How should the logs be collected?

4. How should the logs be analysed?

5. Create a log management roadmap and benchmark

 

If you are interested in Log Management, perhaps you are a vendor with a solution, or a customer with a question - let's meet in the Logging zone!

 

Steve

 

 

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The new VMware ISV Center helps application ISVs maximize their partnership with VMware to lower the TCO of their applications, greatly improve service levels, and revolutionize their customers’ experience. Use the ISV Center to :

 

 

  • Explore how to deliver better solutions to your customers by running your applications on the VMware platform. Read about all the features that your applications automatically inherit when they run on a VMware-managed virtual machine

 

  • Support your applications on the VMware platform to make sure they will run with the highest availability and performance. Submit an official support statement, read about best practices for testing your applications on our platform, and learn about training and support options we make available to our partners.

 

  • Deliver and deploy applications more efficiently, securely, and cost-effectively on the VMware platform. Learn about Virtual Appliances and ThinApp, two different approaches you may use to encapsulate your applications and deliver them ready to plug into your customer’s environment.

 

The ISV Center also provides timely and valuable information such as how to adjust licensing models for virtual environments, and customer success stories regarding deployments of business and enterprise applications on the VMware platform.

 

If you are an ISV Customer, see the Business Critical Applications section.

 

Visit the ISV Center today!

 

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Recently at VMworld Europe 2009 in February, VMware announced a new vSphere offering called VMware vShield Zones that provides network monitoring and firewalling for security and compliance of VM's. vShield Zones is based on our acquistion of Blue Lane Technologies last October. It is uses Blue Lane's mature application-aware network stack, but instead of offering virtual patching, it has all-new modules providing network flowing monitoring/auditing as well as network firewalling. These are packaged as a virtual appliance and provides visibility and enforcement specifically for logically partitioning the interior of the virtual datacenter.

 

We recent started a private beta open to vSphere beta customers that will be running for the next few weeks. If you are interested, please send me a private message. You can learn more about VMware vShield Zones at the product page here: http://www.vmware.com/products/vshield-zones/

 

 

 

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Hello folks, reminder that the VIOPS Capacity Management Webinar is now just one day away - if you haven't registered yet, please follow the link below.

 

Wednesday, March 25, 2009 8:00 am PDT / 3:00pm GMT

 

(Pacific Daylight Time is GMT -07:00, San Francisco)

 

Register now

 

The webinar is the first of its kind to provide practical capacity management expertise from recognized industry experts, specifically for VMware Infrastructure - don't miss it!

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Please join me in congratulating Dave Convery, VCDX, VMware vExpert as the new expert highlighted on the VIOPS front page.

 

Dave has been a leading contributor to VIOPS by answering community questions, providing peer reviews for documents, and also authoring two top quality proven practices:

 

 

He's now working on the VI3.Blueprint Project to create the VI3.Blueprint BCDR Workshop.

 

Dave is a recognized vExpert and is a fantastic example of a talented professional who has benefited from the community and is now giving back some of his expertise in return.

 

Great work, Dave, keep it coming!

 

Steve

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Evoking images of the September harvest, but this time in March and without the heat and dust... everyone wants to benefit as much as possible from the great content on show at VMworld Europe, so this time we thought we'd formalize it a bit and create some VIOPS content from the VMworld Europe sessions.

 

This is not copying the sessions into VIOPS; they have a great home over on vmworld.com where you'll be able to see and hear the session recordings. The plan instead is to keep developing the VIOPS tradition of adding value to existing content by syndicating the practical content from a session into a proven practice document, adding more guidance and references to it, and then connecting that document to the knowledge zones on VIOPS like "Security".

 

To track this work, we have created a new project in the Community Zone called VMworld Harvesting.

 

Ken Thacker has kicked things off by creating the VMworld Harvesting List

- the goal now is for the community to work through that list and identify which ones are in-scope and out-of-scope for harvesting.

 

The rules are simple: if the session has practical advice on how to do something, like a "best practice" session, then it is a candidate for harvesting.

 

Check out the list, make your recommendations, offer to own a task and write up the proven practice for a VMworld Europe session!

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This project is tracking the tasks and communications of the community people who are investing their time and expertise in developing the first ever online VI3 blueprint.

 

The interest shown by VMware internal staff, partners and customers has been astounding - the challenge has been laid down: can the team do it?

 

The community is looking for subject matter experts to help with the tasks. Help can be provided by just providing feedback on documents, but you can choose to roll up your sleeves and join the team by sending Steve Chambers a private message.

 

The project output starts here: VI3 Deployment Blueprint

 

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VMware's branding machine has kindly donated their latest batch of goodness to the VMware ecosystem. Check out:

 

 

Use the graphics in the first presentation to build your own presentation as it includes object icons for virtual machines and others, plus diagrams for solutions like VDC-OS.

 

The second document is for you architects out there: Maish Saidel-Keesing transferred the icons and diagrams into Visio stencils, so now you can build your own architecture diagrams using VMware's expensive looking graphics!

 

With thousands of downloads already, I think the feedback so far has been "AWESOME!"

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The first five docs of the sixty-point blueprint are nearly done and will be ready for review this week. They are:

 

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We need authors and reviewers to help complete these documents - contact Steve Chambers if you can help.

 

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Joe Holland has just posted his first (but hopefully not the last!) document How to configure ESXi to shutdown using an APC SmartUPS.

 

His introduction says it all:

 

This tutorial will show you how to configure a VMWare ESXi install to shutdown using an APC SmartUPS. This proven practice came about because our company was sending a Dell PowerEdge T300 server with ESXi and a APC UPS to one of our sales offices. Because it would just be this server and the UPS there, we needed a way for ESXi to shutdown the guest operating systems and then itself gracefully.

 

Welcome, Joseph!

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This week's start on the VI3 Deployment Blueprint has increased traffic to VIOPS by over 30% and it's still growing, we've also seen a jump in registered users.

 

If you haven't seen the initiative yet, check out the discussion thread Roll up, roll up! 60-point deployment blueprint

 

There are 60 points (documents) that need to be completed - have a look and see if any are interesting to you, then register your interest on the thread above or contact Steve Chambers.

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Over the next two months this community will be producing a VI3 Server Consolidation 60-point Deployment Blueprint, which is a collection of documents representing the activities that, over approximately 180 days, will build a complete server consolidation solution from the "P2V Pipeline" to the backend VMware Infrastructure.

 

Why pick the topic of server consolidation and not, say, Developer environments, or Desktop? Well we had to pick one to start with and the primary driver and focus for virtualization right now in this economic climate is cost savings, and that's what consolidation does and there's a good mix of those who've already succeeded and those who are still trying it. There are other ways to save money through operational efficiencies, and deploying desktop, but we had to start somewhere and server consolidation is by far the common case. If you have or want other kinds of blueprints, start a discussion thread in this forum and tell us what's on your mind.

 

You can get news from this blog via RSS and we'll be updating this blog at least once a week, but we'd really like you to get more involved as explained in this thread Roll up, roll up! 60-point deployment blueprint.

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There are many tasks in progress that myself, John and Bob are doing - so I thought that putting them in here would make them easier to share and update Andrea on?

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One thing that was clear from our recent survey is that you want to see more than just proven practices. We have a lot of valuable information and tools available at VMware. Problem is, they can sometimes be hard to find. What I'll try to do here is add some references to things that I think are important to the strategic planning required for a successful VMware installation. First up is the "Roadmap to Virtualization". This paper is based on the experience of our Professional Services Organization in helping our clients become Operationally Ready for implementing virtualization across their data center. These Operational Readiness engagements have been very successful in helping people overcome the people and process issues that arise during a migration to virtualization. Although most of our customers have been large enterprises. The concepts here apply to all but the smallest of organizations. I hope you find these links useful and if not, let us know.

 

Thanks, and have a Happy New Year in 2009.

 

Bob

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Storage topics are popular! If you check the topics in this Management zone, and of course the ones in the Availability zone, then storage topics are very common.

 

In this Management zone, Jeremy Waldrop has just added a new document on Integrating CLARiiON iSCSI with ESX with some great screenshots. This complements the other papers from Cormac Hogan at VMware with other examples of storage integrations.

 

Over in Availability we have the excellent VCB integration documents for Chris Skinner... Network and Storage are two fundamentals of virtualization and I'm loath to create their own zones because they are a common part of all the other zones... but on the other hand, maybe it makes more sense to the community to have their own zones?

 

What do you think? Start a new discussion thread if you have a view either way...

Steve

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Not only do you get built-in clustering with VMware with High Availability, which now clusters at the VM level not just the host level, but you can run other clustering products on VMware. Check out:

 

 

 

There's something missing, though... who can write up a Veritas Cluster practice - I worked on one of those three years ago, but I don't have my notes...

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Have you seen SRM? What are you waiting for, check out VMware Site Recovery Manager for Server Disaster Recovery - VMware

 

Cormac, one of VMware's top support experts in Ireland, has written up two great docs for SRM. SRM relies on the backend storage array for replicating data from the live site (R1) to the DR site (R2). So one of the key parts of setting up SRM is integrating it with the array:

 

 

If you're new to SRM, then you might want to check out Proven Practice: Evaluating VMware Site Recovery Manager

 

Please feedback on these documents, tell us what else would help you succeed with SRM.

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Some time ago I asked the community What other applications do we need proven practices for? I picked the top ten and created a new poll online to see which ones this community wants to focus on.

 

It's clear that Microsoft apps come the top of the list. The good news is that I know that all of them have been virtualized, in production, by existing customers, today. Now we need to find out how they did it!

 

Inside VMware we can find out the way(s) to do it - but I think the best answers come from the members of this community. So, have a look at the poll and see if you've virtualized any of these - and are you willing to write up what you did?

 

In most cases, virtualizing an application is straight forward... create VM, install OS, install app etc. but you might wish to include the design considerations, perhaps the infrastructure topology - be as creative as you like. You can upload images, even link to YouTube content -)

 

I'm going to ask Chris Skinner if he might kick things off with Active Directory because I can't believe people are STILL not virtualizing it, and I did this with customers over four years ago...but Chris is the master!

 

Cheers

Steve

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We are going great guns in getting proven practices on VIOPS; people are finding new uses for them - lately, Guy Chapman of Sungard has been using VIOPS for peer review. His latest Re: Trusted SSL certificates - request for peer review has involved VMware security engineers, PSO, SEs...

 

The VIOPS team thinks there is another use for document on VIOPS - Resources. The idea here is to build on Eric Siebert's vmware-land.com page of links.

 

Why do this in VIOPS?

 

  • We think this captures the essence of what we are trying to do with this community - provide a space where community members can help each other, and with VIOPS have a direct channel to VMware staff - which also works the other way! (where else do you get that?).

  • Leverage the high-quality of expertise out there without having to have articles imported/re-written for VIOPS - with the added bonus that, if it is linked to from VIOPS then the community is saying that the external article is good quality. If a resource is bad quality, the community will remove it. Therefore, this new resource feature is self-policing.

 

The first example of a resource is Resources: Virtual Machines

 

Check it out, let us know what you think by commenting on the doc, or posting a new discussion.

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Virtualization Compliance has become a hot topic lately, particularly in the retail environment. For that industry, there are a confluence of factors that have come together:

  • The imposition of the PCI standards on the majority of merchants who process credit cards

  • The fact that PCI is one of the more prescriptive security standards out there, but yet does not acknowledge virtualization as a technology

  • The growing desire for retailers to virtualize their store environments, due to the tremendous savings that can be achieved when server consolidation is leveraged across hundreds or even thousands of locations

 

Other standards such as HIPAA and SOX are of course top of mind for IT administrators in those respective industries, and I expect to see more direct questions from virtualization admins in those areas as time goes on.

 

To help answer the question, "how can I achieve compliance in my virtualized environment", we recently launched the VMware Compliance Center. We have provided some overview information, a list of partner solutions that can help with achieving, maintaining, and demonstrating compliance, and a list of resources, including whitepapers, webcasts, and podcasts from leading vendors in this area.

 

I would love to here comments from people both on what more you'd like to see in the Compliance Center, as well as on what are the burning issues that you face with compliance, and maybe some tips or lessons learned that you can share with others.

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One of the hottest topics in virtualization is Capacity Management - if you have more ESX Servers than you have fingers, then this will not be a shock to you! Gone are the days of deploying physical "one-app, one-server" machines that are way over-specified and massively under-utilized (our database of billions of CPU utilization records shows an average Windows server is 6% utilized). Wave bye-bye, everyone

 

Being able to get more from less means you also need to have a way of working out what more and less actually is, and just to make things interesting these are changing all the time. So the "old" mainframe and midrange approach of capacity management has come to the fore again -
but in the Intel world, who does capacity management? What is the process they follow? What tools do they use?

Three consultants from Metron have each written a capacity management proven practice, based on their experience in the field and using their Athene product - check these out:

 

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The charter for VIOPS is to widen the virtualization discussion beyond pure technology, and start to open the door to people and process. What is the impact of virtualization on the staff that use it, the application folks that rely on it? What about all those service management processes, how do they change?

 

This change is all positive as far as my four years have shown. In terms of people, I've tried to capture those changes that we've worked with customers on, and the result is Proven Practice: Five successful people practices to succeed with virtualization.

 

This is a big subject but I've tried to capture all the things that we work with customers on... skills, building a team, training, getting temporary resources to help you out... they are all listed in what I hope is a helpful manner.

 

Have a read and tell me if it's helpful. I think our Education team have more training courses now, but I'll ask them to make THOSE updates

 

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Desmond Chan has provided another proven practice - great work, Desmond! This one is Proven Practice: ROBO - Managing Remote ESX Hosts Over WAN with VirtualCenter.

 

This is taken from a case study we have worked on with a global customer - you can see by the map image in it, their WAN was truly world-wide and I think this proven practice pulls all the key learnings from that project.

 

Feedback on this proven practice is already very positive, and I hope it's the start of a series of ROBO discussions and proven practices.

 

Steve

 

Click here to read previous blog posts in the Management Zone

 

 

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Gavin Joliffe of Xtravirt was one of the very first contributors to VIOPS with a Proven Practice: VI3 Security Risk Assessment.

 

You're reading this because you already know that security is a key part of virtualization, probably because it changes the game somewhat. Being ever the optimist, I'm a fan of saying "enhanced" instead of "changed" or "broken", but that's just my sunny Yorkshire disposition.

 

What Xtravirt have done in their document is to encapsulate their experience of running their own security process for virtualization for themselves (prior to starting Xtravirt) and now on behalf of clients - that's a lot of experience!

 

That is the kind of document and experience we need for VIOPS proven practices. Instead of trying to create something that tries to be all things to all people, Xtravirt have focussed in on what has been successful for them and written it up.

 

Steve

 

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Charu Chaubal, who is a prolific VMware white paper author covering Security and Management topics, has built upon Chris Skinner's original Proven Practice: Creating a Microsoft Cluster for VirtualCenter 2.5 by working with VMware Technical Support to publish Reference Implementation: Clustering VirtualCenter 2.5 Using Microsoft Cluster Services.

 

It's always been a lively discussion about whether to run VirtualCenter in a virtual machine, and even livelier on how to make it highly available. Over the years, VirtualCenter has assumed more and more importance as a central management console. Gone are the days of the MUI (remember those?!) and now we are talking about multiple services like VirtualCenter, the License Server, and now VMware Update Manager as the central management programs.

 

The latest ESX Servers can keep running, as can the virtual machines on top of them, without VirtualCenter and company - but how us administrators hate to be blind!

 

Making VC (and friends) highly available is now essential for most people, but the choices of process and technology are many - this particular Reference Implementation takes one solution - do you have another? Neverfail? Other products?

 

Join in and tell us what you do - there are hundreds of thousands of like minded people out there. Start a discussion in the Availability Zone.

 

Steve

 

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Desmond Chan, who has graciously taken up ownership of the Management Zone (thanks, Desmond!), has just published a Proven Practice: Evaluating VMware Stage Manager Use Cases.

 

This is in response to many requests from folks on "How do I work out if Stage Manager is for me, or not?". Desmond explains the System Requirements and the Use Cases, and what to do next. This is a standard evaluation procedure that should be useful - if not, speak up (but if it IS useful, please tell Desmond!).

 

Do you need more evaluation guides like this? What about a proof of concept guide? Post a question / request / idea in the Management Zone forum and let's do something.

 

Steve

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Darren Woollard from the Nationwide Building Society in the UK recently wrote up his considerable experience in Preparing for a Physical to Virtual migration (P2V) - a guide from real world experience.

 

Although people have been P2V'ing for years, and for some it seems straight-forward, of course the challenge is not just the tools - it's the old adage of "people and process" that can really slow you down. Hearing people say "With this tool I can migrate 100 servers a week" makes me shudder when I start to ask them about their change process, or about their application owners' desire to be virtualized.

 

Darren has covered these issues and has taken a lot of time to write down his guidance in an easy to understand format. I think his document is full of waypoints to help you through the equivalent of Bodmin Moor in the virtualization world.

 

Great work, Darren, but don't rest on your laurels - get writing some more!

 

Please check out Darren's document, perhaps you have a different way of doing things, or some comments - that's what this community is all about: joining in, sharing war stories, finding a faster, better way by learning from each others' experience.

 

Steve

 

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